Terms for managed services, platforms and digital assets.

These Terms and Conditions govern services, software access, subscriptions, managed infrastructure, consulting, support, digital operations, hosting, domains, email, telephony, automation, analytics, security, integrations, websites, applications and related technology work provided by Get More Digital Technologies Ltd. The terms apply to each customer, account holder, subscriber, purchaser or authorized user who receives services or accesses company-operated software.

Commercial details may be set out in a quote, proposal, service order, statement of work, subscription plan, product-specific agreement, invoice, online checkout, service schedule or other written acceptance. Those documents are incorporated into these terms. If a direct conflict exists, the more specific signed or accepted commercial document controls for that conflict only.

Get More Digital Technologies Ltd. is service-based and may also act as a software holding, licensing or operating company. Some offerings may include company-owned software, acquired software, licensed technology, white-labelled platforms, third-party infrastructure or bundled managed services.

• Master terms
• Service orders
• Software access
• Managed operations

Services are advisory, operational, managed, technical or platform-based depending on the accepted scope. We may configure, administer, monitor, renew, migrate, secure, repair, support, integrate or operate systems that support a customer’s digital presence and internal operations.

We may take reasonable actions to protect service continuity, security, uptime, domains, data flows, email delivery, account access, reputation, hosting, software availability or customer assets where delay could create material risk. We will record or communicate material emergency actions when practical.

We do not assume executive control of a customer’s business, legal compliance program, internal IT department, regulated operations, employment decisions, financial controls or strategic decisions unless expressly agreed in a signed document.

Requests are not accepted until confirmed by us, started by us, invoiced by us, provisioned by us or otherwise accepted through an authorized channel. We may decline requests that are unsafe, unlawful, commercially unreasonable, outside scope, unsupported by required access, dependent on unavailable third parties or inconsistent with platform rules.

Minor operational adjustments may be handled within an active managed service scope. Material changes to price, timing, architecture, software, data processing, integrations, service level, risk profile or deliverables require written approval, a new order, an amended invoice or another documented acceptance.

Invoice memo notes, service-order notes, ticket confirmations and written email approvals may document scope, exclusions, assumptions, pricing or operational authority when they clearly identify the affected service.

Customers must provide accurate information, lawful authority, timely decisions, required approvals, system access, payment information, content, credentials and cooperation needed to deliver the services. Delays or inaccurate information may extend timelines, change costs, reduce service quality or suspend work.

Customers are responsible for their own business decisions, legal compliance, regulated data obligations, insurance, internal users, endpoint security, password practices, account ownership, content accuracy and the lawful use of all systems connected to the services.

Where a designated point of contact is required, communications and approvals from that person may be treated as authorized and binding unless we receive written notice of a change.

Fees, deposits, subscriptions, retainers, renewals, pass-through costs, third-party charges and taxes are due as stated in the applicable commercial document or invoice. Unless otherwise stated, recurring services may be billed in advance and third-party renewals or usage costs may be passed through to the customer.

Late or failed payment may result in administrative charges, interest where permitted by law, loss of discounts, pausing of non-critical work, suspension, reduced service levels, termination, recovery of collection costs or refusal to renew third-party services. We are not responsible for harm caused by unpaid, expired or declined services where the customer failed to maintain required payment.

Alternative payment arrangements, credits, contra, barter, equity, revenue share or strategic consideration are valid only if documented in writing and accepted by Get More Digital Technologies Ltd.

Services may depend on registrars, DNS providers, email platforms, cloud providers, hosting providers, payment processors, telecom carriers, API providers, software vendors, analytics tools, security vendors, AI providers, marketplaces and other third parties. Those services are governed by their own terms, pricing, service levels, technical limits and availability.

We are not liable for third-party outages, suspensions, price changes, policy changes, API changes, deliverability decisions, data loss, account restrictions, security incidents or degraded performance outside our direct control. We will use commercially reasonable efforts to coordinate, mitigate or escalate where the affected third-party service is within our managed scope.

Company-operated software, acquired software, internally developed tools, dashboards, automations, connectors, scripts, templates, documentation, workflows, agents, monitoring systems and related platform components remain owned by Get More Digital Technologies Ltd. or its licensors unless a signed agreement expressly transfers ownership.

Customers receive only the access rights stated in the applicable plan or order. Access may be limited, suspended, modified or terminated for non-payment, security risk, misuse, legal risk, discontinued services, platform migration, breach of these terms or termination of the underlying commercial relationship.

We may update, replace, refactor, rebrand, consolidate, discontinue or migrate software features and backend systems, provided we do not materially remove paid core functionality during an active committed term without reasonable substitute functionality or an agreed commercial adjustment.

Each party must protect confidential information using reasonable safeguards and use it only for legitimate business, service delivery, security, legal or administrative purposes. Confidential information includes credentials, configurations, business information, pricing, technical architecture, security information, non-public software, customer data and information that a reasonable business would treat as confidential.

Confidential information may be disclosed to personnel, contractors, vendors, professional advisors, insurers, auditors or authorities when needed for service delivery, legal compliance, security, billing, dispute resolution or operations, provided the disclosure is reasonably limited.

Privacy practices are described in our Privacy Policy. Where a separate data processing agreement, security schedule or regulated-industry addendum is required, it must be agreed in writing.

Customer-owned domains, accounts, content, data, brand assets, records and configurations remain customer assets unless otherwise agreed. We may hold, administer or secure those assets as part of managed services, but holding access does not transfer ownership to us.

Upon termination, written request or service transition, we will use commercially reasonable efforts to provide customer-owned assets, credentials or transfer assistance in commonly available formats, subject to identity verification, security checks, third-party platform rules, payment of undisputed amounts and technical limitations.

Customer-owned assets will not be intentionally destroyed or withheld solely as leverage in a dispute. This does not require us to continue unpaid services, transfer company-owned tools, disclose proprietary methods, keep third-party subscriptions active at our expense or bypass platform restrictions.

Customer pre-existing intellectual property remains the customer’s property. The customer grants us a limited license to use it as needed to provide, support, secure, host, publish, migrate, integrate or maintain the services.

Upon full payment, custom work product created specifically for a customer is licensed or assigned as stated in the applicable commercial document. If no document states otherwise, the customer receives a non-exclusive, perpetual license to use the final deliverable for its internal business and public-facing operations.

We retain all rights in pre-existing intellectual property, reusable code, frameworks, templates, know-how, automations, libraries, software, platform components, processes, diagnostics, monitoring methods, prompts, agents, documentation structures, operating methods and generalized improvements developed before, during or after an engagement.

Customers must not use services or software for unlawful, abusive, deceptive, infringing, harmful, high-risk or security-compromising activity. Prohibited activity includes malware, credential theft, unauthorized access, spam, phishing, harassment, illegal content, attempts to bypass controls, excessive load, resale outside the agreed scope or violation of third-party platform rules.

We may suspend, throttle, isolate, disable, refuse or remove access when needed to protect customers, users, infrastructure, third parties, deliverability, reputation, legal compliance or service integrity. We may also require credential rotation, MFA, domain verification, DNS changes, account recovery steps or other protective controls.

Security is shared. We may provide security assistance, monitoring or recommendations, but customers remain responsible for users, devices, internal permissions, endpoint compromise, unauthorized internal sharing, regulatory compliance and insurance suitable for their risk profile.

Support channels, business hours, response targets, escalation paths, monitoring coverage, emergency handling and after-hours availability are determined by the applicable plan, order or service schedule. Unless expressly agreed, support is provided during business hours on a commercially reasonable basis.

Support requests may be prioritized by severity, business impact, service tier, security risk, complexity, dependencies, available access and existing commitments. Emergency or after-hours work may require separate authorization and additional fees unless included in the applicable plan.

Unlimited, all-inclusive or managed language is subject to fair use, scope boundaries and operational reasonableness. We may require a scope change, tier change, project order or separate billing if usage materially exceeds the expected load, risk, complexity or service assumptions.

We will perform services in a professional and commercially reasonable manner consistent with the applicable scope. We do not warrant that services, software, websites, email, hosting, domains, third-party systems, integrations or communications will be uninterrupted, error-free, immune from attack, permanently available or fit for every business objective.

Except as expressly stated in these terms or a signed commercial document, services and software are provided without warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, guaranteed ranking, guaranteed deliverability, guaranteed revenue, guaranteed security outcome or guaranteed compatibility with future third-party changes.

To the maximum extent permitted by law, Get More Digital Technologies Ltd. is not liable for indirect, incidental, special, consequential, exemplary or punitive damages; lost profits; lost revenue; loss of goodwill; loss of data; business interruption; procurement of substitute services; or failures caused by third parties, customer systems, customer instructions, unpaid services or events outside our reasonable control.

Except for amounts that cannot legally be limited, our total aggregate liability for claims related to a service is limited to the amounts paid by the customer to Get More Digital Technologies Ltd. for the affected service during the three months before the event giving rise to the claim. Multiple claims do not expand this limit.

No claim may be brought more than one year after the event giving rise to the claim, unless a longer period is required by applicable law.

The customer will defend, indemnify and hold harmless Get More Digital Technologies Ltd. from claims, losses, liabilities, damages, penalties, costs and expenses arising from customer content, customer instructions, unlawful use, breach of these terms, misuse of services, failure to maintain required rights or consents, regulated data obligations, internal users, third-party claims caused by customer materials or systems, or use of services outside the agreed scope.

We will defend and indemnify the customer from third-party claims alleging that custom deliverables created by us and used as authorized directly infringe Canadian intellectual property rights, excluding claims caused by customer materials, third-party components, open-source software, modifications, combinations, specifications, misuse or continued use after we provide a reasonable workaround.

These terms begin when a customer accepts an order, accesses software, pays an invoice, receives services or otherwise engages Get More Digital Technologies Ltd. Services continue for the term stated in the applicable commercial document or until terminated under these terms.

Either party may terminate as stated in the applicable order. We may terminate or suspend immediately for non-payment, security risk, unlawful use, material breach, platform abuse, reputational harm, insolvency, third-party dependency loss or operational impossibility.

Termination does not relieve the customer of payment obligations incurred before termination. Provisions concerning payment, confidentiality, intellectual property, asset transition, acceptable use, disclaimers, limitation of liability, indemnity, dispute resolution and general terms survive termination.

The parties will first attempt to resolve disputes through good-faith business discussion. A party raising a dispute must provide written notice describing the issue, requested resolution and relevant supporting information.

If unresolved after thirty days, either party may pursue available legal remedies. Unless prohibited by law or agreed otherwise, these terms are governed by the laws of Alberta and the federal laws of Canada applicable in Alberta, and the parties submit to the courts of Alberta.

Either party may seek urgent injunctive or equitable relief for confidentiality, intellectual property, security, asset misuse, non-payment or access-control issues without completing the informal process first.

These terms, together with applicable commercial documents, form the entire agreement for the affected services and replace prior discussions about those services. If any provision is unenforceable, the remaining provisions remain effective and the unenforceable provision will be interpreted as closely as permitted to its intended effect.

We may assign these terms to an affiliate, successor, acquirer, purchaser of assets, software holding entity or restructuring entity. Customers may not assign services or software access without our written consent, except as required by law.

Formal notices to Get More Digital Technologies Ltd. must be sent to support@getmore.digital and, where physical notice is required, to #110 4914 – 50 Ave, Sylvan Lake, Alberta. Phone notice is not required while the company phone number is pending.